Shipping policy
Shipping
At Purea Store, we strive to deliver your products as quickly and safely as possible.
Processing Time
Orders are usually processed within 1–2 business days (Monday to Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has been completed.
Delivery Time
Standard shipping takes 5–10 business days from the date your order is shipped. Please note that business days do not include weekends or holidays.
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Standard Shipping: 5–10 business days
Order Tracking
Once your order has been shipped, you will receive a tracking number by email so you can follow your package’s progress.
International Shipping
We currently ship around the world. International orders may be subject to customs duties, fees, or taxes, which are the customer’s responsibility. Delivery times for international orders may vary.
Shipping Address
Please ensure that your shipping address is correct before finalizing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Delayed Packages
If your package is lost or significantly delayed, please contact us at pureastore@gmail.com, and we will work with the carrier to resolve the issue.
Questions
If you have any questions regarding shipping, please contact us at pureastore@gmail.com.